All orders are shipped from the UK and will usually be dispatched within 48 hours of us receiving payment. Items dispatched to mainland UK destinations will usually arrive within 1-2 working days of being shipped. Items shipped to the rest of the world will vary.
You will always be able to see your exact shipping costs at checkout but you can also refer to the list below for information.
Shipping to the UK is charged at a flat rate of £8.80. All items are shipped using DPD tracked next day delivery service.
Shipping to the USA is using DHL Express fully tracked and is charged at a flat rate of £60. Deliveries usually take between 3 and 10 working days.
Shipping to EU countries listed below is charged at one flat rate between £20 - £25. Local duties and taxes are not included and will need to be paid on arrival:
- Republic of Ireland
Following Brexit we now have a minimum order value of £150 for all of the European countries listed below. Shipping to these destinations is charged at a flat rate of £25 to £47 depending on the country. The exact shipping cost will always be shown at checkout. Local duties and taxes are not included and will need to be paid to local customs on import:
- Czech Republic
- Vatican City
Following Brexit we now have a minimum order value of £150 for Norway. Shipping to Norway is charged at a flat rate of £65 due to the high customs clearance charges applied by Norwegian customs. Local duties and taxes are not included and will need to be paid to local customs on import:
For shipping quotes for anywhere else in the world please contact us at firstname.lastname@example.org.
Please note that we remove British VAT from all of our international (including EU) orders. Our shipping costs do not include any locally applied taxes and charges may be levied by your country. Any such costs are your own responsibility. Once the goods have been shipped, should the payment of local duties and taxes be refused by the customer, and the goods returned to Ellei Home, we reserve the right to apply a minimum of 15% of the value of the order as a restocking fee. This charge will cover the third party costs incurred by Ellei Home for the return of the goods goods. Shipping costs will not be refunded in this instance.
Please note that due to their large size, our Safari Daybed and Lantern Lampshades only ships to the UK as standard. For all other countries we will need to obtain a specific shipping quote and charges beyond to the flat rate shipping charge may apply. For more information please email us at email@example.com
If you have any other questions about our shipping rates or service including whether we can ship to your country if it is not listed above please send us an email and we will be happy to help.