INGREDIENTS LDN is now ELLEI HOME

Shipping

 

Unfortunately, as a result of Brexit we are currently not able to ship to all European Union destinations (although we are still shipping to many). We will be updating our shipping policies on a regular basis and hope to be able to resume our world-wide service in future.

 

All orders are shipped from the UK and will usually be dispatched within 48 hours of us receiving payment. Items dispatched to mainland UK will usually arrive within 1-2 working days of being shipped. Items shipped to the rest of the world will vary.

You will always be able to see your exact shipping costs at checkout but you can also refer to the list below for information.

Shipping to the UK is charged at a flat rate of £5.95. All items are shipped using DPD tracked next day delivery service.

As a result of Brexit we are currently no longer able to ship to all countries within the European Union. We are currently only shipping to the following EU countries:

  • Germany
  • Republic of Ireland
  • France
  • Netherlands
  • Austria
  • Italy
  • Spain

Shipping to the above European Union countries as well as other countries within Europe is charged depending on the country from £17.50 to £29.50.

Shipping to the rest of the world including the USA is charged at a flat rate of £55. 

Please note that our shipping costs do not include any locally applied taxes and charges may be levied by your country (this applies to orders from outside the UK including the European Union). Any such costs are your own responsibility. If you refuse to pay local taxes on import and the package is shipped back to us, the cost of shipping will not be refunded and a 10% processing fee will be deducted from the refund. 

Please also note that our Safari Daybed only ships to the UK as standard. For all other countries we will need to obtain a specific shipping quote and charges in additional to the flat rate shipping charge will apply. For more information please email us at hello@elleihome.com

If you have any other questions about our shipping rates or service including whether we can ship to your country if it is not listed above please send us an email and we will be happy to help.